Refund Policy

Last Updated: March 2026

1. Our Refund Commitment

Criterio offers a full refund within 14 days of purchase, no questions asked. This applies to all subscription purchases made through our platform.

2. How to Request a Refund

To request a refund, contact us at support@getcriterio.com with your account email and purchase receipt. We will process your refund promptly within the 14-day window.

3. Automated Service

Criterio is a fully automated AI-powered platform. All features are delivered instantly upon subscription activation with no human involvement in service delivery.

4. Subscription Billing

Criterio offers a semester-based subscription. You may cancel your subscription at any time from your account dashboard. Cancellation stops future billing but does not affect your current active semester access.